Shipping policy
Order Processing Time
All orders are processed within 2-3 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email. Orders placed after 3:00 PM EST will be processed on the next business day.
International Shipping
We currently ship to [e.g., Canada, United Kingdom, Australia]. Shipping costs and delivery times vary by destination and will be calculated and displayed at checkout. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order is shipped, you will receive a shipment confirmation email containing your tracking number. You can use this number to track your package on the carrier’s website.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 14 days at [your customer service email] with your order number. We will work with the carrier to resolve the issue promptly.
